Healthcare
A WhatsApp assistant for the front desk’s busiest questions.
Patients ask the same things all day: which doctor is on, how to book, what to bring for insurance. This assistant answers them around the clock and passes anything else to your staff, with the full conversation attached.
Capability demo · built by us, not client workTry it
Simulation. Scripted replies with sample data for a fictional hospital. The production version runs on a language model grounded in your own schedules, insurers and policies, connected through the WhatsApp Business API.
What it handles
- Doctor schedules by specialty
- Appointment booking with a booking code
- Insurance questions: what to bring, accepted insurers, pre-approval
- Handover to registration staff, with context
- Answers in English, Bahasa Indonesia and Arabic
What it never does
- Gives medical advice or a diagnosis
- Delays an emergency: urgent words trigger an instant ‘go to the emergency department’ reply
- Books outside the slots your system allows
How we build it for you
- Week 1ConnectWhatsApp Business API, your doctor schedule and booking system.
- Week 2GroundAnswers from your own policies, prices and insurance rules, with tested wording.
- Week 3GuardEmergency detection, handover rules, logging and staff inbox.
- LaunchMeasureShare of questions solved without staff, waiting times, handover reasons.
What it costs
Typical build $9,500 – $25,000 over 2 to 6 weeks, depending on how many systems it connects to.
Running costs (WhatsApp messages, model usage, hosting) are billed to your own accounts so you see them directly.
Prices outside USD are estimates. All invoices are issued in USD.